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Being that fine jewelry is extremely delicate, we urge you to follow our Caring For Your Jewelry section. If something purchased from us breaks, we are happy to fix it. Fees may apply depending on the repair need. Please fill out a repair form and we will get back to you via email. Repairs typically take 2-8 weeks depending on the severity of the repair. Using your local, reputable jeweler to repair pieces might help save you time and money repairing your piece.