Privacy Policy

Last Updated: August 17, 2026

This Privacy Policy describes how PK HART LLC ("PK Hart," "we," "us," or "our") collects, uses, protects, and shares your personal information when you visit or make a purchase from our website (the "Site") or communicate with us through our mobile messaging programs.

PK Hart is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified, it will only be used in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Full name, billing address, shipping address, email address, and mobile phone number.

  • Transaction & Payment Details: Payment details necessary to complete purchases (processed securely through encrypted third-party payment processors).

  • Technical & Usage Information: IP address, browser type, device information, operating system, pages viewed, referring URLs, and browsing behavior.

  • Customer Inquiries & Feedback: Records of correspondence, survey responses, reviews, and customer service requests.

2. How We Use Collected Information

We use your personal data to deliver services, process orders, and improve your shopping experience, including:

  • Processing, fulfilling, and shipping orders, returns, or exchanges.

  • Communicating order confirmations, tracking information, and customer support responses.

  • Improving website functionality, product offerings, and user experience.

  • Preventing fraudulent transactions and ensuring website security.

  • Sending promotional emails or text messages if you have explicitly opted in.

3. Mobile Terms & SMS Privacy (10DLC Compliance)

  • Strict Non-Sharing of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.

  • Types of Messages: When you provide your phone number and opt in to receive text messages from PK Hart, you may receive messages regarding order updates, shipping notifications, customer care, and occasional marketing promotions.

  • Message Rates & Frequency: Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out Instructions: You may cancel SMS communications at any time by replying STOP, UNSUBSCRIBE, or CANCEL to any text message from us. You will receive a one-time confirmation text confirming your opt-out.

  • Help & Support: For assistance with our text program, reply HELP or contact us directly at sales@pkhartjewels.com.

4. Cookies and Tracking Technologies

A cookie is a small file placed on your device to analyze web traffic and track site preferences.

  • We use traffic log and session cookies to identify page performance, optimize user navigation, and remember items in your cart.

  • We use this data solely for internal statistical analysis.

  • You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from using full website features.

5. Third-Party Disclosures

We do not sell, rent, or lease your personal information to third parties. We share information only with trusted service providers who assist us in operating our site, processing payments, delivering packages, and conducting business operations (e.g., payment gateways, shipping couriers), subject to strict confidentiality agreements.

(Reminder: As stated above, mobile opt-in data and SMS consent are strictly excluded from any third-party sharing).

6. Data Security

We have implemented suitable physical, electronic, and managerial safeguards to protect your personal information against unauthorized access, loss, alteration, or disclosure.

7. External Links

Our site may contain links to external websites of interest. Once you leave our site, we do not have control over that third-party site. We are not responsible for the privacy practices or content of third-party domains.

8. Controlling and Updating Your Personal Information

You may restrict or review your personal data at any time:

  • Marketing Opt-Outs: You may unsubscribe from promotional emails by clicking the "Unsubscribe" link in any email, or opt out of SMS by texting STOP.

  • Access and Correction: If you wish to review, update, correct, or delete any personal data we hold, please contact us.

Contact Us:

  • Entity: PK HART LLC

  • Address: 3756 W Devon Ave, Lincolnwood, IL 60712

  • Email: sales@pkhartjewels.com

Terms of Service

Last Updated: August 17, 2026

Welcome to PK Hart. These Terms of Service ("Terms") govern your use of the website located at https://www.pkhartjewels.com (the "Site") and all associated services, purchases, and communications provided by PK HART LLC ("PK Hart," "we," "us," or "our").

By accessing the Site, purchasing products, or enrolling in our communication channels, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. General Conditions & Eligibility

By using this Site, you represent that you are at least the age of majority in your state or province of residence. You agree not to use our products or website for any illegal or unauthorized purpose, or violate any applicable laws in your jurisdiction.

2. Products, Pricing & Accuracy

  • Pricing & Availability: All product prices and descriptions are subject to change at any time without notice. We reserve the right to modify or discontinue any product at any time.

  • Visual Accuracy: We make every effort to display the colors and images of our jewelry products accurately. However, we cannot guarantee that your monitor's display will reflect exact real-life product tones or dimensions.

  • Order Acceptance: We reserve the right to limit sales, refuse orders, or cancel quantities purchased per person, per household, or per order at our discretion.

3. Billing & Payment Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our Site. If we change or cancel an order, we will attempt to notify you via the email or billing address/phone number provided at the time of purchase.

4. SMS/MMS Mobile Messaging Terms

By consenting to receive text messages from PK Hart via our website checkout, sign-up forms, or direct opt-in keywords, you agree to the following terms:

  • Program Description: PK Hart provides automated text notifications regarding order updates, shipping status, product alerts, and promotional marketing messages.

  • Voluntary Consent: Consent to receive automated marketing text messages is not a condition of purchasing any goods or services.

  • Cost & Frequency: Message frequency varies. Message and data rates may apply based on your mobile carrier plan.

  • Cancellation & Opt-Out: You may opt out of SMS messaging at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to our text number. You will receive an immediate confirmation message confirming your removal.

  • Customer Support: For assistance, reply HELP to any of our messages or contact us at sales@pkhartjewels.com.

  • Carrier Liability: Mobile carriers (e.g., AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages.

5. Intellectual Property

All content on this Site—including jewelry designs, product images, graphics, logos, text, and website layout—is the exclusive intellectual property of PK HART LLC and is protected by United States and international copyright and trademark laws. You may not reproduce, duplicate, copy, or exploit any portion of the Site without express written permission from PK Hart.

6. Prohibited Uses

In addition to other prohibitions established in these Terms, you are prohibited from:

  • Using the Site for unlawful or fraudulent acts.

  • Infringing upon or violating our intellectual property rights or the rights of others.

  • Uploading malicious code, viruses, or spyware.

  • Scraping, crawling, or extracting data from the Site using automated means without authorization.

7. Disclaimer of Warranties; Limitation of Liability

The Site and all products delivered to you are provided "as is" and "as available" without any warranties of any kind, either express or implied.

In no event shall PK HART LLC, our directors, officers, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Site or any products procured using the service.

8. Indemnification

You agree to defend, indemnify, and hold harmless PK HART LLC from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

9. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to conflict of law principles.

10. Contact Information

Questions about the Terms of Service should be sent to:

PK HART LLC

3756 W Devon Ave

Lincolnwood, IL 60712

Email: sales@pkhartjewels.com